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Professional Management with a Personal Touch

For Owners by Owners

At Peace of Mind Lodging, we don’t see ourselves as a management company but as your pathway to being passive owners. We care about that because we are owners, and every one of our properties is being managed exactly like yours.

  • We use the latest & greatest software to ensure visibility into every dollar that goes in & out of your investment.
  • We have deep connections with the best boots on the ground, and we are available 24/7 to maintain the condition & protection of your asset.
  • We use common sense to keep your pricing straightforward and our incentives aligned with our owners.
  • We use our human touch to build lasting partnerships with our owners and provide unforgettable experiences for our guests.  
Lawrence began investing in Short-term Rentals while he was a consultant advising Fortune 500 companies on advanced pricing methods. He used a combination of dynamic pricing softwares and rules-based pricing shifts over time to help his own rentals outperform their expected revenue potential. Lawrence now uses these systems and processes to maximize revenue for our managed properties, including glid-slope analysis, demand spackling, and extensive SEO optimization. He is an active STR investor, a proud father, husband and Marine veteran.

Lawrence

The Revenue Optimization Expert

With a background in tech-based startups and machine learning, Sam brings seamless data integration to Peace of Mind Lodging, enhancing responsiveness and reducing costs across listing platforms, pricing, SEO, and maintenance. Raised in a tight-knit Serbian community in Buffalo, Sam values hospitality as a reflection of personal integrity, ensuring every guest feels genuinely cared for. This dedication to service excellence is instilled in each Peace of Mind team member.

Sam

The Tech Integrator

Abe moved to Sevier County in 2019, investing in the Smokies while consulting for Fortune 500 companies on supply chain and operational efficiency at EY. Now a builder, investor, and business owner, Abe leverages his expertise and industry connections to ensure top-notch services, trades, and suppliers for all owners. His own properties are managed by Peace of Mind Lodging, ensuring every owner receives the same level of service from the local efficiency expert.

Abraham

The Local and Operations Expert

Boots on the Ground

At Peace of Mind Lodging, our “Boots on the Ground” team ensures hands-on, reliable property management. With a strong local presence, we provide personalized attention to every detail, from routine maintenance to guest interactions, giving both property owners and guests the peace of mind they deserve. Here’s why our team makes a difference:

  • Local Presence and Quick Response: Peace of Mind Lodging likely employs team members who are local to the properties they manage, ensuring that any issues or emergencies are addressed swiftly and effectively, providing peace of mind to property owners and guests.
  • Hands-On Property Management: The team probably conducts regular inspections, maintenance, and guest support on-site, ensuring that all operational aspects of the properties are running smoothly, contributing to a high-quality guest experience.
  • Personalized Guest and Owner Interactions: The “Boots on the Ground” team likely offers direct, face-to-face communication with guests and property owners, allowing for more personalized service, quicker issue resolution, and stronger relationships.
  • Local Expertise: The team’s in-depth knowledge of the area helps with everything from recommending local attractions to efficiently navigating local regulations, which enhances the guest experience and ensures compliance with local rules and standards.

Meet the Team

Facilities and Improvement

I’m a proud Appalachian State University grad with a Bachelor of Science in Building Sciences, managed and estimated custom home remodels for million-dollar+ projects. With this experience I turned my passion for properties into being a Short-Term Rental Owner and our operations & go live manager. I love making things run smoothly, but even more, I enjoy building great teams and forming awesome relationships along the way. For me, work is all about having fun together while delivering amazing experiences for our guests and owners. My moto- Let’s make things happen—and have a blast while doing it!

Jessie

Maintenance Dispatcher

Hi, I’m Lisa Goodman, part of the Service and Maintenance team at Peace of Mind Lodging. With years of experience in dispatch and maintenance, I make sure every cabin is ready for a smooth, worry-free stay – from conducting pre-arrival checks to coordinating timely repairs. Originally from Kentucky, I've loved calling East Tennessee home for 25 years, and I’m excited to welcome you to the Smokies!

Lisa

Technician Spotlight

My name is David Goodman, owner of Goodman Heating and Cooling. With nearly 20 years of experience, top certifications like NATE, and a commitment to quality, I make sure our cabins are always comfortable and ready for you, from the HVAC systems to appliance reliability. I understand the importance of seamless comfort during your stay, so you can trust everything is in place for a worry-free experience. I love working in hospitality, meeting people from all over, and in my free time, you’ll find me fishing or spending time with my grandson!

David

Mountain Pine Cleaning

Tracy

On Call Maintenance

My name is Terry Baker, owner of TTEDDAAH Enterprise, a Tennessee-based cabin maintenance business I started in 2019. With over 30 years of maintenance experience, I’m just 10 minutes away and ready to handle everything from furniture repairs to pool table refelting. I love making guests smile by ensuring your stay is seamless and free from unexpected issues, and I’m proud to bring my expertise to Peace of Mind Lodging.

Terry

Head of Guest Communications

Hi there. My name is Catherine Peeks and I'm the Guest Experience Manager with Peace of Mind Lodging. I have had the opportunity to work within the Hospitality Industry for over 15 years. I have expertise with many facets of the profession, to include Housekeeping all the way to Operations! I look forward to being a valued part of our guest's journey.

Catherine

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